San Antonio ESA Housing Letter
Local help for San Antonio renters, and a Texas-licensed evaluation
$129 evaluation and letter
- Reviewed by a Texas-licensed professional
- Most evaluations reviewed within 48 hours
- If you don't qualify, you won't be charged
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Licensed in Texas
Your evaluation is reviewed by a mental health professional licensed in Texas. Anyone can look up a Texas license on BHEC's license verification.
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A letter your landlord can check
Each letter has an MPC ID your landlord can confirm with our Free Letter Verification for Landlords.
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People you can ask
Questions before you start? Contact our support team.
18,000+ ESA letters issued since 2016.
How it works
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Complete your online evaluation
Tell us about your symptoms, how they affect daily life, and your animal. Choose Texas as your state.
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A Texas-licensed professional reviews it
Most evaluations are reviewed within 48 hours. If they need more information, they'll ask.
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Download your letter as soon as you're approved
It's in your free dashboard, ready to print or send to your landlord.
Renting in San Antonio
- 47.8% of occupied homes in San Antonio are rented Texas: 37.4%
- 265,201 renter households
- $1,324 median gross rent a month Texas: $1,403
San Antonio has the lowest median rent of the Texas cities on our list, $1,324 a month, and nearly half of its homes are rented, against 37.4% across Texas.
Source: U.S. Census Bureau, American Community Survey 5-year estimates, table DP04, 2020–2024: San Antonio city, Texas.
Asking your San Antonio landlord about an emotional support animal
- Ask in writing, through your landlord's portal if it has one, and keep your own copy of the request, your letter and every reply.
- Include your letter. It's from a mental health professional licensed in Texas, and it shows their license number, which your landlord can look up on BHEC's license verification. Your landlord can also confirm the letter itself with our Free Letter Verification for Landlords.
- Describe your animal accurately, as an emotional support animal, not a service animal.
- If you're turned down, ask for the reason in writing, and use the local help below.
What Texas and federal law say about ESAs, pet fees and exempt rentals, with sources: our Texas ESA housing letter guide and Texas ESA laws. An ESA letter is not a guarantee.
Where San Antonio renters can get help
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City fair housing program
City of San Antonio Fair Housing Program
Takes housing discrimination complaints, tries to resolve them through mediation, and refers the ones it can't resolve to HUD.
(210) 207-5309 Website: City of San Antonio Fair Housing Program (opens in a new tab)
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Fair housing nonprofit
Fair Housing Council of South Texas
A San Antonio nonprofit that takes housing discrimination complaints, investigates them and helps people file federal complaints.
(210) 733-3247 Website: Fair Housing Council of South Texas (opens in a new tab)
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City housing office
City of San Antonio Tenant/Landlord Mediation
Free mediation of disputes between renters and landlords. Its counselors aren't attorneys and don't give legal advice.
(210) 207-5309 Website: City of San Antonio Tenant/Landlord Mediation (opens in a new tab)
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Free legal aid
Texas RioGrande Legal Aid
Free civil legal services for eligible low-income residents of 68 Texas counties, including Bexar. It runs the city's Right to Counsel program for renters facing eviction.
(956) 996-8752, general intake (210) 212-3703, Right to Counsel Website: Texas RioGrande Legal Aid (opens in a new tab)
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State agency
Texas Workforce Commission, Civil Rights Division
The state agency for housing discrimination complaints anywhere in Texas. San Antonio isn't on HUD's list of local Fair Housing Assistance Program agencies.
1-888-452-4778 Website: Texas Workforce Commission, Civil Rights Division (opens in a new tab)
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Federal agency
U.S. Department of Housing and Urban Development (HUD)
Takes federal fair housing complaints, filed online on HUD's website, or by phone at (800) 669-9777 if you need a disability accommodation.
Website: U.S. Department of Housing and Urban Development (HUD) (opens in a new tab)
We're not affiliated with these organizations. Details are from their own websites (checked November 2026).
Your evaluation, from anywhere in Greater San Antonio
The evaluation is online. It's reviewed by a mental health professional licensed in Texas, so it's the same whether you rent in San Antonio or nearby in New Braunfels, Schertz, Seguin, Cibolo, Converse, Boerne, Universal City, Live Oak. Most evaluations are reviewed within 48 hours, and you download your letter from your dashboard as soon as you're approved. If you don't qualify, you won't be charged.
- San Antonio
- New Braunfels
- Schertz
- Seguin
- Cibolo
- Converse
- Boerne
- Universal City
- Live Oak
San Antonio ESA letter questions
Does San Antonio have its own fair housing office?
Not one on HUD's list of local Fair Housing Assistance Program agencies. The City's Neighborhood & Housing Services Department runs a Fair Housing program at (210) 207-5309 that tries to resolve housing discrimination complaints through mediation and refers the ones it can't resolve to HUD. The Fair Housing Council of South Texas, a local nonprofit, also helps people file complaints.
Is there free legal help for San Antonio renters facing eviction?
Yes. The City's Right to Counsel program, run with Texas RioGrande Legal Aid, gives free legal help to households facing eviction that qualify by income: (210) 212-3703. Texas RioGrande Legal Aid's general intake line is (956) 996-8752.
Can the City of San Antonio help with a dispute with my landlord?
Yes. Neighborhood & Housing Services offers free tenant/landlord mediation at (210) 207-5309. Its counselors aren't attorneys and don't give legal advice.