Short answer
Live chat and phone (650-560-4372): Monday-Friday, 8:00am-6:00pm Pacific Time, closed weekends. Email [email protected] any time; we reply as quickly as we can, usually the same business day. Contact form: mypetcerts.com/contact-us. Outside these hours, leave a message or email us and a person will reply when we're back.
Phone and live chat
Call 650-560-4372, or use the chat button on our pages: Monday-Friday, 8:00am-6:00pm Pacific Time. We're closed weekends.
Email [email protected] any time. We reply as quickly as we can, usually the same business day. Writing from the email on your account helps us find your order.
Contact form
Use our contact form and pick the topic closest to your question.
Outside our hours
Leave a message or email us, and a person will reply when we're back.
Privacy questions
Email [email protected].