Short answer
Your information is sent over an encrypted connection, your evaluation goes to the licensed professional reviewing it, and letters are delivered through your private dashboard. We don't share your information with your landlord without your signed release, and our letter verification never shows your name, pet or health information. Privacy questions: [email protected]. Details: our Privacy Policy and Consumer Health Data Privacy Policy.
Your evaluation
Your answers are sent over an encrypted connection and go to the licensed professional reviewing your evaluation.
Your letter
Letters are delivered through your private dashboard, not as email attachments, so your letter isn't left sitting in an inbox. Getting your letter.
Your landlord
We don't share your information with your landlord without your signed release. When your landlord checks your letter with our Free Letter Verification for Landlords, it shows whether the letter is genuine and current and who signed it, never your name, your pet or your health information. How landlords verify a letter.
Our policies and questions
Privacy questions: email [email protected].
