I didn't get my verification email. What do I do?

For clients Last reviewed: November 13, 2026

Short answer

Check spam or junk first; the sender is [email protected]. The link expires after a short time, so if it's been a while, use Resend email on the sign-up confirmation page or sign in and request a new one. Still stuck? Email [email protected].

1. Check spam or junk

The email comes from [email protected]. It can take a minute to arrive. If it's in spam or junk, mark it as not spam so our next emails reach your inbox.

2. Ask for a new one

The link expires after a short time. If it's been a while:

  • On the sign-up confirmation page, choose Resend email; or
  • sign in and request a new one.

Check that the email address you signed up with is spelled right.

3. Still stuck?

Email [email protected] and tell us the address you signed up with.