Your evaluation
How long the review takes and what happens if you're not approved.
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How long does it take to get my letter?
Most evaluations are reviewed within 48 hours of submitting your assessment. If you're approved, your signed letter is in your dashboard right away and we email you. In California and Arkansas (for an emotional support…
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My assessment was declined. What are my options?
If you don't qualify, you won't be charged. If you believe the decision missed something, contact support@mypetcerts.com with the subject 'ESA Assessment Review' and our team will review the decision with you. An online…
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